Privacy Policy

Arianna's House Cleaning ("we," "us," or "our") is committed to protecting your privacy. This policy explains what information we collect when you use our website or book a cleaning service, how we use it, and how we keep it safe.

Information We Collect

When you submit a booking request through our website, we collect the following information:

• Your name, email address, and phone number
• Your service address
• Your preferred appointment date, arrival window, and service type
• Any notes you choose to include with your request

We do not collect payment information through this website. All payments are made in person by cash, Venmo, or Cash App.

How We Use Your Information

We use the information you provide solely to:

• Review and confirm your cleaning appointment
• Contact you about your booking by email or phone
• Send appointment confirmations and reminders
• Maintain records of completed services

We do not sell, rent, share, or trade your personal information with any third parties for marketing purposes.

How We Store Your Information

Your booking information is stored in a secured database hosted by our web provider. Access is restricted to Arianna's House Cleaning staff only. We retain your information for as long as necessary to provide our services and fulfill any legal or business record-keeping obligations.

Email Communication

When you submit a booking request, you will receive a confirmation email at the address you provided. You may also receive a reminder before your appointment. We will not send you unsolicited marketing emails. If you wish to be removed from any communications, you can contact us at the email address below.

Cookies

Our website does not use tracking cookies or third-party analytics. We do not track your browsing behavior across other sites.

Your Rights

You have the right to request access to, correction of, or deletion of any personal information we hold about you. To make such a request, please contact us using the details below. We will respond within a reasonable time.

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after any changes constitutes acceptance of the updated policy.